Introduction 
Focused Solutions Consulting, Inc. (FSC) respects each individual’s right to personal privacy. We will collect and use information through our Web site only in the ways disclosed in this statement. This statement applies solely to information collected at FSC's Web site.

Part I. Information Collection 
FSC collects information through our Web site at several points. We collect the following information about primary visitors: Form Information completed by Visitors and IP addresses of Visitors.

We may also collect comments and free form text which our users divulge about other people, such as referrals or Helpdesk requests. 

We collect the following general data that is not personally identifiable information; page views, image views, page paths, and other analytical information . We collect demographic data in order to assist us with sales and marketing efforts.

We verify the accuracy of this information by reviewing the details and validating information as best as possible.

We collect this information through helpdesk forms, comment forms, e-mail requests, clickstream tracking, automatic logging files, and other methods as available.  The information is collected both voluntarily and involuntarily. To receive our services, user contact information is mandatory in order for follow up on any issues identified.  Other information we request is optional.

We do employ cookies. A cookie is a small text file that our Web server places on a user’s computer hard drive to be a unique identifier. Cookies enable FSC to track usage patterns and deliver customized content to users. Our cookies do not have an expiration date. Our cookies do not collect personally identifiable information.

Part II. Information Usage.
The information collected by FSC will be used for helpdesk support, marketing and sales. Users who provide information will receive direct helpdesk support, e-mail follow ups, and contacts as requested in any communication.

The information we collect will not be used to create customer profiles based on browsing or purchasing history.

We offer links to other Web sites. Please note: When you click on links to other Web sites, we encourage you to read their privacy policies. Their standards may differ from ours.

If our policy on information collection or uses changes, will advise you by with date changes and notes associated with the specific policy.

Part III. Access to Information 
FSC maintains the accuracy of our information by reviewing content, communications, and processes. Users may contact us about inaccuracies they may find via eimail at info@ivdesk.com.

Part IV. Problem Resolution
If problems arise, users may contact FSC by email of phone. We are committed to resolving disputes within as quickly as possible.

Part V. Data Storage and Security
FSC protects user information with many levels of security and access prevention.